Call Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
DurationCall Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
Our solutions and programmes can be adapted to suit your business need, operational demand and training timelines either online, face-to-face or as a blended approach. Your learning outcomes will be the guiding principle behind any proposed solution.
If you work in Government departments, Non-Governmental Organisations (NGO) or Public sector, Higherway Institute of Learning is Your partner in Capacity Building Workshops, Virtual & Online Classes. We have a team of experienced and professional Facilitators.
Our solutions and programmes can be adapted to suit your business need, operational demand and training timelines either online, face-to-face or as a blended approach. Your learning outcomes will be the guiding principle behind any proposed solution.
Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
We understand the diverse needs of our clients and will provide holistic and revolutionary learning solutions for professional growth. In our effort to enhance the learning experience, we offer SMART learning solutions for a customized learning path.
Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.
This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
Customer Service and Call Centre Management Course is Offered by Academy of York.
Identify and solve problems related to customer satisfaction and the performance of customer service
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore