Call Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
DurationCall Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
Our solutions and programmes can be adapted to suit your business need, operational demand and training timelines either online, face-to-face or as a blended approach. Your learning outcomes will be the guiding principle behind any proposed solution.
If you work in Government departments, Non-Governmental Organisations (NGO) or Public sector, Higherway Institute of Learning is Your partner in Capacity Building Workshops, Virtual & Online Classes. We have a team of experienced and professional Facilitators.
Our solutions and programmes can be adapted to suit your business need, operational demand and training timelines either online, face-to-face or as a blended approach. Your learning outcomes will be the guiding principle behind any proposed solution.
Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
We understand the diverse needs of our clients and will provide holistic and revolutionary learning solutions for professional growth. In our effort to enhance the learning experience, we offer SMART learning solutions for a customized learning path.
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
At Your Service course is offered by Francois Ferreira Academy for all skill level. Our learners achieve excellence through constant practice, improved knowledge, and continual sharpening of their skills.
Call Centre Management course is offered by Meyiswa Training Academy. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.
Learn Basic principles of communication, Communication style – knowing your audience and much more.
Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
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