Call Centre Management & Public Relation course is offererd by CDTFA. The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.
DurationCall Centre Management & Public Relation course is offererd by CDTFA. Capacity Development Training for Africa was established to specifically address the increasing huge gaps within the public and private sector human resources skills sets, competences and expertise required to move organizations to the next level.
CDTFA strongly believes that quality and executive training provides working professionals with innovative potential to positively transform their lives, their organization and their communities.
The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.
CDTFA offers short executive courses that are specially designed and developed to add decisive value to organizations in terms of relevance and applicability to the market.
We judge our success by the extent to which our delegates / participants perceive that CDTFA has made a significant difference in their organization’s performance.
Capacity Development Training for Africa was established to address the increasing huge gaps within the public and private sector human resources skills sets, competences and expertise required to move organizations to the next level.
CDTFA strongly believes that quality and executive training provides working professionals with innovative potential to positively transform their lives, their organization and their communities.
Our Mission:
Our mission is to deliver skills and knowledge that significantly increase our course participants on the job productivity, thereby enhancing their contributions to the goals of their organization. We judge our success by the extent to which our delegates / participants perceive that CDTFA has made a significant difference in their organization’s performance.
Objectives:
To provide high impact training that adds direct value to individuals and organizations.
To provide innovative programmes which are globally benchmarked to adequately empower participants to meet their individual and organizational challenges.
To impact knowledge through ground-breaking research and wealth of expertise gained from global experience.
Customer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme has been designed to meet the needs of those people who may wish to p...
Exceptional Customer Service course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
This programme aims to upskill employees who are currently employed in a reception and cash handling role.
Call Centre courses are offered by A+ Computer Training Studios.
Call Center course is offered by Excellent Academy of Skills for all skill level. We treat our learners as experienced adults with a great deal to contribute to their course. Our approach is always practical. People need to use skills given to them, not just studying it.
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