Call Centre Management & Public Relation course is offererd by CDTFA. The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.
DurationCall Centre Management & Public Relation course is offererd by CDTFA. Capacity Development Training for Africa was established to specifically address the increasing huge gaps within the public and private sector human resources skills sets, competences and expertise required to move organizations to the next level.
CDTFA strongly believes that quality and executive training provides working professionals with innovative potential to positively transform their lives, their organization and their communities.
The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.
CDTFA offers short executive courses that are specially designed and developed to add decisive value to organizations in terms of relevance and applicability to the market.
We judge our success by the extent to which our delegates / participants perceive that CDTFA has made a significant difference in their organization’s performance.
Capacity Development Training for Africa was established to address the increasing huge gaps within the public and private sector human resources skills sets, competences and expertise required to move organizations to the next level.
CDTFA strongly believes that quality and executive training provides working professionals with innovative potential to positively transform their lives, their organization and their communities.
Our Mission:
Our mission is to deliver skills and knowledge that significantly increase our course participants on the job productivity, thereby enhancing their contributions to the goals of their organization. We judge our success by the extent to which our delegates / participants perceive that CDTFA has made a significant difference in their organization’s performance.
Objectives:
To provide high impact training that adds direct value to individuals and organizations.
To provide innovative programmes which are globally benchmarked to adequately empower participants to meet their individual and organizational challenges.
To impact knowledge through ground-breaking research and wealth of expertise gained from global experience.
Added Advantage Academy recognises the importance of learning and learning skills that will improve your relationships in the modern world. People often find it challenging connecting with others. At Added Advantage Academy we provide the skills to improve communication and manage your time.
Monitor Handling of Customers by Frontline Customer Service course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
Skills Excel Training Institute provides call centre training, the course you’ve been looking for all this time. We will help you to learn about the duties of a call centre agent.
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
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