Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Established in 2015, Perfect Choice Training started from humble beginnings from a home office. Because of the level of professionalism and excellent service delivery the business grew rapidly in a space of 2 months.
The home office soon became to small and we had to move to bigger offices to accommodate the growing staff and clientele. Situated in Parow Industrial our location is a central point servicing our clients from the various industrial different areas in the Western Cape.
In 2018 Perfect Choice Training started to provide training in Gauteng and Kwa-Zulu Natal. We are now proud to say that we offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
All machine training is done on site at your premises and soft skills and forklift training can be done at our training facility.
We are committed to understanding our customer’s needs and take pride in our adaptability and professionalism when it comes to your training requirements.
Vision Statement:
To strive to establish Perfect Choice Training (Pty) Ltd, as a leading training service provider in the region through focussing on Learner requirements and Customer satisfaction.
Mission Statement:
By supporting our vision through the continuous provision of up to date, flexible, cost effective, quality training and related services, focussed on enabling Learners in their development.
Quality Statement:
Perfect Choice Training (Pty) Ltd is committed to its documented and managed Quality Management System. This provides a framework for continual improvement, increasing the enhancement of customer satisfaction. It also provides us with self-confidence and customer belief from our clients.
The CBP™ Customer Service Certification program is aimed for professionals who are interested to learn the basics and skills necessary in customer service. This program was developed by highly qualified, professional and passionate consultants with experience in this field.
This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically towards customers.
Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.
Telephone Etiquette course is offered by The ICHAF Training Institute. With more than a decade of experience in the field of corporate learning and development we at ICHAF understand the needs, demands and desired outcomes that are synonymous with large corporates.
During this training course, attendees will learn step-by-step process of effectively forecasting and calculating staff requirements, creating staff schedules, and tracking daily service and performance. You will also learn about the impact that each and every person can make in terms of achieving ...
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