Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
Established in 2015, Perfect Choice Training started from humble beginnings from a home office. Because of the level of professionalism and excellent service delivery the business grew rapidly in a space of 2 months.
The home office soon became to small and we had to move to bigger offices to accommodate the growing staff and clientele. Situated in Parow Industrial our location is a central point servicing our clients from the various industrial different areas in the Western Cape.
In 2018 Perfect Choice Training started to provide training in Gauteng and Kwa-Zulu Natal. We are now proud to say that we offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
All machine training is done on site at your premises and soft skills and forklift training can be done at our training facility.
We are committed to understanding our customer’s needs and take pride in our adaptability and professionalism when it comes to your training requirements.
Vision Statement:
To strive to establish Perfect Choice Training (Pty) Ltd, as a leading training service provider in the region through focussing on Learner requirements and Customer satisfaction.
Mission Statement:
By supporting our vision through the continuous provision of up to date, flexible, cost effective, quality training and related services, focussed on enabling Learners in their development.
Quality Statement:
Perfect Choice Training (Pty) Ltd is committed to its documented and managed Quality Management System. This provides a framework for continual improvement, increasing the enhancement of customer satisfaction. It also provides us with self-confidence and customer belief from our clients.
Our Customer service training program seeks to achieve improvement in levels of real and perceived customer service by immediately improving the skills and the commitment of everyone who has customer contact in your organization.
Call Centre Management course is offered by Meyiswa Training Academy. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century.
Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.
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