Call Centre Training

by GetOn Skills Development Centre

This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment

R400

Contact the Institutes

Fill this form

Advertisement

GetOn Skills Development Centre Logo

img Duration

4 Weeks

Course Details

Overview:

Are you a natural sales person, friendly and calm under pressure? Then this is the opportunity for you! This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment.

A call centre is a centralised office used for receiving or making a large volume of requests by telephone. An inbound call centre is operated by a company to manage incoming product support or information enquiries from consumers.

The rapid growth of the outsourced call centre industry has contribute to the GDP of countries like South Africa, and provided hundreds of skilled and semi-skilled jobs.

  • Pretoria West Branch

    Frikkie Meyer Rd, Pretoria West, Pretoria

Check out more Telephone Skills courses in South Africa

Leading Training Logo

Telephone Skills For Call Centres

Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.

by Leading Training [Claim Listing ]
CDTFA Logo

Call Centre Management & Public Relation

Call Centre Management & Public Relation course is offererd by CDTFA. The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.

by CDTFA [Claim Listing ]
Confident Communicator Logo

Customer Service

The Customer Service course builds skills to equip your employees with dependable techniques so that they can create a positive impression during customer interactions, resulting in professional service and on-going business.

by Confident Communicator [Claim Listing ]
Skills Academy Logo

Medical Receptionist Courses

Our Medical Receptionist Courses will serve as your first step in becoming a certified medical receptionist. Improve your communication and admin skills with us today.

by Skills Academy
Learn to Earn Logo

Office Adminstration Skills

Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.

by Learn to Earn [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy