This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment
DurationOverview:
Are you a natural sales person, friendly and calm under pressure? Then this is the opportunity for you! This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment.
A call centre is a centralised office used for receiving or making a large volume of requests by telephone. An inbound call centre is operated by a company to manage incoming product support or information enquiries from consumers.
The rapid growth of the outsourced call centre industry has contribute to the GDP of countries like South Africa, and provided hundreds of skilled and semi-skilled jobs.
GetOn established in 2006, with the vision to grow and sustain efficient and effective skills and entrepreneurial development programmes that empower youth, enhancing dignity and encouraging independence.
GetOn provides training to youth between the ages of 18-35 of whom 99% being black South Africans. We play a prominent role in the retail sector, as we provide high calibre staff that have exceeded in our training programmes into the economic workforce of South Africa.
The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
Customer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
The customer service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers.
A training programme for Call Centre staff who need to improve their customer service and telephone skills.
Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan