This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment
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Are you a natural sales person, friendly and calm under pressure? Then this is the opportunity for you! This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment.
A call centre is a centralised office used for receiving or making a large volume of requests by telephone. An inbound call centre is operated by a company to manage incoming product support or information enquiries from consumers.
The rapid growth of the outsourced call centre industry has contribute to the GDP of countries like South Africa, and provided hundreds of skilled and semi-skilled jobs.
GetOn established in 2006, with the vision to grow and sustain efficient and effective skills and entrepreneurial development programmes that empower youth, enhancing dignity and encouraging independence.
GetOn provides training to youth between the ages of 18-35 of whom 99% being black South Africans. We play a prominent role in the retail sector, as we provide high calibre staff that have exceeded in our training programmes into the economic workforce of South Africa.
Our Medical Receptionist Courses will serve as your first step in becoming a certified medical receptionist. Improve your communication and admin skills with us today.
Call Centre short course is offered by Rand Training College. We strive to provide our students with a dynamic and motivating academic input and personal attention.
By the end of this course you will have improved your insight and understanding of telephone etiquette, from how best to make and answer a call covering aspects such as your voice, courtesy, addressing the caller, taking and leaving messages and telephone hardware, to how best to approach different
Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.
Customer Service training is offered by Eruditio. We provide quality skills development training and, enterprise and supplier development solutions by partnering with corporate companies across South Africa.
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