Identifies basic work ethics and principles that are essential in providing outstanding service to customers. A strong emphasis is put on the importance of personal leadership development as you can not begin to lead others until you can first lead yourself.
DurationIdentifies basic work ethics and principles that are essential in providing outstanding service to customers. A strong emphasis is put on the importance of personal leadership development as you can not begin to lead others until you can first lead yourself.
The Career Essentials and Service (CES) online business course was designed for students who are preparing to begin their business or hospitality career, or anyone currently working in the service industry. The overall purpose of the CES online hospitality course is to enhance the participant’s career essentials and professional development skills. The topics and activities in CES are designed to inspire participants to deliver service excellence by developing an “A HA!” Amazing Hospitality Attitude!
The course modules emphasize the importance of personal leadership development as you cannot begin to lead others until you can first begin to lead yourself. CES inspires you to develop a more positive attitude, strong character, an appreciation for the benefits of effective communication and cultural understanding.
You Will Learn:
USEH – International Training and Educational Services, Inc. has been founded by a group of Academicians and Professionals to provide guidance to young professionals in gaining international experience in their own field of study.
USEH is currently specialized in providing high quality paid international internship/training to young professionals from all around the world, specializing in Tourism and Hotel management (%85), business administration, finance, sales & marketing and IT.
During its two decades of operation, USEH placed thousands of young professionals into selective establishments within the United States, Australia, Canada, China, New Zealand and Turkey.
Our mission is to provide dependable guidance, in developing careers of young professionals and future leaders, by creating a bridge for them to reach international positions and also to supply leading companies with enthusiastic international talents.
Our strength comes from our strong ties developed with host companies around the globe who are looking to add diversity to their workplace and relies on USEH's long-term expertise in securing high-quality international talent.
USEH is based in Atlanta, GA and has offices in Europe and Asia along with international partner offices in over 12 countries. Our priority is to match our employer's expectations with high-quality candidates who are striving to obtain an international experience at a high-quality training site.
Providing excellent service to the public is important–but how do you cope and stay calm with the angry or challenging person?  This module offers concrete ways to cope with various types of challenging citizens.  You will learn ways to get them to listen to you
Designed to help front line customer service representatives communicate more effectively with clients. Includes coaching, digital materials and a one-year subscription to Sandler Online.
Customer Service Etiquette course is offered by Saint Paul College. The College focuses on advanced technology to enhance curriculum and the learning experience. Classrooms are equipped with state-of-the-art technology and there is free Wi-Fi access campus-wide.
Customer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
Our customer service training program will help you gain critical skills that make a positive impression on current and future customers.
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