Certificate II in Community Services

Students undertaking this course are interested in developing basic knowledge and skills to enter the community services workforce. It has been designed to provide students with an understanding of the community services industry and the ability to perform tasks in the provision of first point of contact and assistance to individuals to meet their immediate needs.

The course also aims to develop critical workplace skills to enable students to overcome barriers and operate effectively in an organisational environment. This includes the development of communication and engagement as well as self-management skills contextualised to industry needs.

Pathways:

• Students completing this course may seek employment as personal care assistants, contact officers, home helpers and other roles within the community services industry. Students may also seek to undertake further studies in the community services industry at Certificate III level.