Certificate II in Health Support Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

This qualification reflects the role of community services workers who support clients through the provision of person-centred services. Work may include day-to-day support of individuals in community settings and supporting the implementation of specific community-based programs.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services a...

This qualification is for those seeking career advancement, job security, and that are passionate about person-centred support. At this level, workers have specialised skills and an immediate and profound impact and often work autonomously under broad directions from senior management.

The course also aims to develop critical workplace skills to enable students to overcome barriers and operate effectively in an organisational environment. This includes the development of communication and engagement as well as self-management skills contextualised to industry needs.