Get the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
DurationGet the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
What you will learn:
There are many aspects of customer service and this course provides you with the necessary skills to resolve a combination of basic and complex customer contact processes.
Use multiple information systems
Work effectively in customer engagement
Develop product and service knowledge for customer engagement operation
Deliver and monitor a service to customers
Process customer complaints
Identify and plan sales prospects
Study how you want to with the flexible options at MyPath Education. Our education options are created with the busy student in mind. Enrol and participate in classes either in person in Brisbane, or online.
Take your career aspirations to the next level by en-rolling in one of our business courses in Brisbane, alternatively sign up for an industry related course to further your expertise. Whatever option you choose, the team at MyPath are ready and willing to assist.
Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS).
This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
Handle the most difficult customers with confidence and care—and build an unparalleled customer service reputation. Are you unsure how to handle angry customers? Finding your approach only escalates aggression?
Each and every one of us serves customers, whether we realise it or not. Maybe you’re on the front lines of a company, serving the people who buy your products.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore