This training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.
DurationThis training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.
They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required.
They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Wesley Vocational Institute (RTO Code 90091) develops and delivers training programs to support the community services industry. The process we follow is one of close consultation with individuals, organisations and community groups to prepare our learners to be workplace ready.
Start your career in retail with a formal qualification to work as a Sales Assistant, Team Leader, or Retail Supervisor with the Certificate III in Retail.
Modern businesses are not just about boring paper jobs! Use this qualification to gain knowledge about the retail industry, and then take your skills off the page and put them towards an exciting career!
Retail is a fun and challenging industry, and if you think you’ve got what it takes, this is a great place to start!
You will spend the time developing a Portfolio of Evidence that our assessors will deem competent (or not yet competent) and when you have successfully been deemed competent in all of the elements of our SIR30216 Certificate III in Retail qualification, you will complete your program with Scala!
Certificate IV in Retail Management will teach you how to be competent in the management skills of those working in the retail and/or wholesale industries. Work would include managing a small retail outlet, a department within a larger retail store, a small wholesale outlet, or a department within ...
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