This course covers all things aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations.
This course covers all things aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations.
This course includes:
Aviation terminology
Flight and aircraft components
Customer service: providing food and beverage in flight
Communicating with customers
Managing conflict onboard an aircraft
Aviation medicine
Cabin preparation pre-flight
Responsible service of alcohol
Plus loads more!
New Zealand School of Tourism is the country’s largest private tertiary establishment specialising in training programmes for the airline, travel and tourism industries. We’re also one of the oldest, helping Kiwis take flight in their tourism and travel careers for more than 35 years!
The tourism industry
Our graduates have great career prospects and are participating in international and domestic internships with more than 100 students flying off to work overseas, and many more interning at some of the top tourism operators throughout NZ.
NZ School of Tourism students are in high demand and our strong connections throughout the industry means we're often the first port of call whenever job openings arise.
Doubling down on domestic tourism
The future of New Zealand tourism is also bright. The government is investing heavily in growing and improving domestic tourism, which is worth roughly $23b to the economy and has always been the cornerstone of our tourism industry.
Industry connections
New Zealand School of Tourism students remain in high demand and our strong connections throughout the industry means we’re often the first port of call whenever job openings arise.
Our students are participating in international and domestic internships, with more than 100 students flying off to work overseas and many more interning and working at some of the top tourism operators throughout NZ.
The purpose of this qualification is to provide the airports sector of the aviation industry with individuals who have attained sufficient operational knowledge and skills to carry out specialist supervisory, management, regulatory compliance, and enforcement roles at an airport.
Elevate your tourism game! Gain a deep understanding of NZ's tourism industry, special interest tourism, hotel and hospitality operations and more. Your tutors are industry experts and you'll learn from them in a fun and collaborative environment. Take that next step towards an exciting career in t...
Take a certificate course in travel and tourism towards a career in hotel management, tour operations, event management and planning and a wide variety of other exciting businesses.
There are many roles in airport operations, including airline check-in, ramp operations, air cargo, maintenance, safety, aircraft cleaning, re-fuelling and security. All of these are vital to providing a safe, efficient airport environment and good customer service
Give your employees skills and knowledge they need to provide a great visitor experience and help you build an even more successful tourism business. Ideal for new recruits as well as experienced staff.
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