Certificate in Business Process Management Mapping & Improvement (BPMI)

This highly interactive, high-energy, practical business process management certification training course explains how Business Process Management and Improvement (BPMI) can differentiate your business.

Why Attend?

• This Certificate in Business Process Management, Mapping, and Improvement (BPMI) course is designed to enhance your understanding of managing business processes through effective modelling, mapping, and analysis. Participants will discover essential steps for process mapping and identify key factors for continuous operational enhancement, forming a robust framework for quality improvement.
• Emphasising practical skills, the course teaches how to visualise workflows using diagrams, enabling better decision-making. Through engaging and interactive sessions, attendees will learn to model processes at both enterprise and detailed workflow levels, ensuring alignment with stakeholder needs. Leveraging years of best practises in BPMI across diverse industries, this course serves as your roadmap for developing professional skills in business process management and improvement.

Benefits Of Attending

• Understand the value of Business Processes Management & Improvement (BPMI) and the main concepts of business process analysis, mapping and modelling
• Produce business process models at the correct level of detail to aid the analysis, readability and understanding of organisational responsibilities
• Learn the best practice techniques and methods to coherently map, accurately measure and thoroughly analyse business processes and work activities across your organisation
• Suggest process improvements to run your organisation effectively, redesign improved processes, and deliver appropriate process and task documentation
• Assess the potential reaction to changes in processes and manage these within your organisation

Who Should Attend
This course will benefit anyone who wishes to learn how to improve their organisation’s performance through the tools and techniques of Business Process Management and Improvement (BPMI). This course has no prerequisites. Some job titles include:

• Business Process Manager/Consultant/Owner/Specialist/Executive/Engineer/Designer
• BPM Project Leader
• Business Analyst
• Business Systems
• Analyst/Manager Quality Assurance
• Analyst/Specialist/Manager Enterprise Architect
• Business Planner Project Manager

Course Information

• Delegates can earn up to 24 CPEs
• Program level: Advanced

Certification Criteria
You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance – You must attend all sessions of the course. If you miss more than two hours of the course you will not be eligible to receive the Certificate
• Successful completion of the course assessment – Assessment will be ongoing based on your in-class participation

If you do not meet these criteria, you will receive an Informa Connect Academy Certificate of Attendance. If you have not attended the entire programme, the certificate will clearly state the number of hours you attended