Certificate in Customer Service

Our Mission Statement

The Finance and Management Business School (FMBS) provides a centre of educational excellence accessible to all learners regardless of background, starting point or ability to enable them to realise their career potential.

We are a leading provider of innovative, inspirational and life changing high-quality training programmes which facilitate the transition back into work for unemployed learners and progression opportunities for those already employed and looking to progress in their chosen field.

About Us

Welcome to FMBS, one of the UK’s leading providers of training for unemployed people and those looking to reskill. 

Our offer is designed to deliver programmes which help people improve their lives by delivering a range of affordable programmes across many sectors which are free to most learners.

Our training programmes will enable those wanting to gain employment to do so rapidly through undertaking courses which are delivered over a short period of time, at times convenient to you and with additional support to enable you to overcome any additional barriers to employment you may have such as an inability to afford AAT Membership Fees, Forklift Licences and SIA Security Licences. Our records show that the majority of learners who complete our programmes progress into employment.

For those looking to reskill we offer a range of on-line classroom based learning solutions which will enable you to study in a timeframe designed to meet your particular needs whether you want to learn at home, on the go or in a College environment.

Our programmes are chosen to link into areas with skills shortages such as Payroll. Evidence suggests that people who are better qualified earn higher salaries so adding qualifications to your CV will not only help you climb the career ladder they will also enable you to earn more money!

Our expert teaching team have many years’ experience in delivering the  qualifications we offer giving you the confidence and support you need to succeed.

We look forward to welcoming you to an FMBS course very soon to begin your qualification, employment and/ or job improvement journey!

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