Certificate in Fleet Management

This programme (run over two, two-day modules) has been designed to give participants a clear insight into current best practice principles for effective fleet management. It will help you to develop and deliver customised fleet solutions to prospective and existing clients. 

And help you to fully understand client expectations and the benefits of responding by developing optimum solutions for the supply of vehicles and fleet support services.

The BVRLA's in-depth four-day Professional Fleet Consultant Development Programme is run by the Institute of Car Fleet Management and is externally accredited by the Institute of Leadership and Management (ILM). It provides a nationally recognised professional qualification upon successful completion - the Certificate in Fleet Management.

Who should attend?

• Consultancy & Mobility Executives
• Account Managers, Sales Managers
• Business Development Managers
• New Business / Sales Executives
• Customer Relationship Managers

Day 1

• Client Expectations and Consultant
• Roles
• Developing client relationships Meeting
• Expectations
• Benefits of sound client relationships
• Effective communication skills

Car Fleet Management

• Brief history
• The company car
• Its effectiveness

Asset Management

• The significance of assets
• Availability of resources
• Asset risk evaluation

Fleet Policy: purpose

• Responsibilities Scope
• Processes and procedures Systems
• Company needs, goals and values

Fleet Policy: key elements

• Stakeholder requirements
• Profiling
• Content
• Culture and organisational structure
• Communication to drivers Business plan and budgeting Funding options
• Implementation

Fleet Policy: links to current and future roles

• Total mobility management
• Changing roles and responsibilities

BVRLA Briefing

• Role of the BVRLA
• Competence assessment briefing and module one evaluation

Risk Management

• Overview of risk management in relation to car fleets
• Legislative risk
• Financial risk
• Reputation

The Market

• Overview
• Size and Segmentation

What key benefits can be gained by attending this course?

• An externally accredited qualification recognized within the industry
• Encouragement to discuss new and creative solutions
• Covers current sector challenges: taxation, connected cars and data, responsible motor finance, airquality
• Opportunities for sharing ideas and experiences
• Re-ignite enthusiasm for role and achievement of results
• Opportunity to increase and/or develop existing consultant skillset
• Delegates will be offered opportunities to undertake continuous professional development

Accreditation

• The programme has the accreditation of the Institute of Leadership & Management (ILM) as an endorsed programme (B003).

Competence assessment

• Competence assessment takes the form of a two-part, role-based assignment. The first assignment is completed after attending the first module and before attending the second module. 
• The second assignment is completed within one month of attending the second module. The assignments are designed for the participant to provide evidence of applying the skill and principles covered on the programme, always with a focus on real-world application.
• Participants will be fully briefed on how to complete each assignment. The assignments will be marked by an ICFM tutor and qualified assessor with external verification.