Certificate In Housekeeping For Hospitality Industry

Learn the efficient operations to hotel cleaning and housekeeping management which includes room preparation and cleaning, the bed-making process, bathroom cleaning, cart preparation, stocking of linen, minibar cleaning, cleaning of other hotel areas, essential customer service skills etc.

What You'll Learn:

• Provides learners with an opportunity to develop the skills, knowledge and understanding to work in a wide range of housekeeping job roles
• Develop an understanding of areas such as safe and hygienic working practices, effective team work, giving customers a positive impression and food safety
• Opportunity to specialise in skills such as providing a silver service, preparing and serving cocktails, maintaining cellars and kegs and dealing with customers across a language divide.

Course Content:

• Overview of Housekeeping and the Hospitality Industry
• Function of Housekeeping Department
• Guest Room Preparation
• Public Area Cleaning
• In-House Laundry Operation

What Could This Qualification Lead To:

• With relevant experience and qualification leaners can progress to variety of job roles in the housekeeping industry such as:
• Room Supervisor
• Laundry Supervisor
• Linen Supervisor
• Desk Clerk
• Room Attendant

Who Is This Course Designed For:

• This course is designed for youth and working adult who would like to work in the hospitality sector.