This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
DurationThis qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
Who it is suitable for? This course is suitable for current and prospective customer service workers.
How is the qualification structured? To be awarded the Level 2 Certificate in Principles of Customer Service, you are required to successfully complete the required units:
Coventry College was formed in August 2017 as the sole General Further Education provider in the city, delivering vocational, technical and professional education and training to learners of all ages, from Entry Level to Higher Education.
Our ambition is to help young people and adults to aspire to change their lives and those of their families, and to help businesses to improve and grow; and through that work, strengthen the communities in which they work.
To achieve this, we will deliver excellence in teaching, learning and assessment, alongside a broad, inclusive and responsive curriculum offer that meets the needs of learners, employers and partners. Working with high quality partners and key stakeholders will ensure our offering remains relevant, adapting with changes in skills needs and industry developments, to put learners and employers in the best position possible.
Improve your communication skills by learning great customer service techniques for both in person and digital! This course will enormously benefit any employee which deals with customers directly. It's so easy, just pay for your course online and start training!
The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes that transmit real Customer Care and to assist delegates to interact on the telephone with customers in a productive and positive manner.
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
More than 80% of business leaders in the UK believe that customers are not only the biggest pressure point for businesses, but also the most influential drivers of change. Ultimately, the customer service industry is one of the most popular and rewarding industries to work in.
Customer service training course in swindon. This one-day customer service training course in swindon will help you to build the customer service skills to identify and meet customer needs and deliver excellent customer service, face to face, on the telephone or on line.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan