Certificate In Principles Of Customer Service (Level 2 NCFE)

Coventry College was formed in August 2017 as the sole General Further Education provider in the city, delivering vocational, technical and professional education and training to learners of all ages, from Entry Level to Higher Education.

Our ambition is to help young people and adults to aspire to change their lives and those of their families, and to help businesses to improve and grow; and through that work, strengthen the communities in which they work.

To achieve this, we will deliver excellence in teaching, learning and assessment, alongside a broad, inclusive and responsive curriculum offer that meets the needs of learners, employers and partners. Working with high quality partners and key stakeholders will ensure our offering remains relevant, adapting with changes in skills needs and industry developments, to put learners and employers in the best position possible.