Certificate in Retail Supervisory Management

by GFL Group Claim Listing

What you'll learn This course provide students with a comprehensive understanding of the theoretical and applied aspects of retail management. Opportunity to learn consumer satisfaction, supply chain relationships, quality and value, ethics, social responsibility and the use of technology will be g

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Course Details

Aims to prepare you for work in Retail industry and confirm your competence against National Occupational Standards (NOS).

What you'll learn

  • This course provide students with a comprehensive understanding of the theoretical and applied aspects of retail management.
  • Opportunity to learn consumer satisfaction, supply chain relationships, quality and value, ethics, social responsibility and the use of technology will be given special attention.

Eligibility

  • SPM / STPM / Diploma or Degree holder in any field
  • Able to read, write and speak in English
  • 20-30 years old
  • or Working adult who wish to deepen their knowledge in Retail Management area.
  • Unit and Course Title

Unit    Course Title

  • 1    Supervisory Skills in Retail Services
  • 2    Essential Team Management skills for Retail Industry
  • 3    Sales and Promotion Management
  • 4    Space Range & Visual Merchandise Display Management
  • 5    Customer Relationship Management
  • 5    Basics of E-Commerce and Digital Marketing
  • Kota Kinabalu Branch

    Lot 41, DBKK 5-1, 1st Floor, Lorong 3, Kota Kinabalu

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