Certificate IV in Leadership and Management

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others.

Develop the management competencies required to be an effective manager in business, office or administrative environments. Learn about performance management, financial management and information management. Acquire skills to develop workplace policies and procedures and manage customer service.

The BSB50420 Diploma of Leadership and Management provides students with the knowledge and practical skills required to perform the role of an employee who can use well-developed skills and have a broad knowledge base in a wide variety of contexts.

The BSB40520 Certificate IV in Leadership and Management is the perfect qualification choice for developing and emerging leaders and managers in a range of enterprise and industry contexts.

This is the ultimate management qualification specifically designed to meet the needs of the retail industry. Providing a pathway to work in a diverse range of retail settings including hairdressing salons, beauty salons, speciality retailers, supermarkets, department stores and quick service resta...