Certificate IV in Leadership and Management

The BSB42015 Certificate IV in Leadership and Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

This qualification delivers learning outcomes in management skills in work, health and safety, principles of customer service, administration, marketing, project management, communication, financial and business planning, team building, workplace operations, conflict resolution and risk management.