Team leaders and frontline managers are a vital link between employees and senior management in every organisation. This qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide and support your own team while organising and monitoring their workload.
DurationTeam leaders and frontline managers are a vital link between employees and senior management in every organisation. This qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide and support your own team while organising and monitoring their workload.
The course prepares individuals for team leadership and management where they are responsible for the effective functioning and performance of a team and their work outcomes.
You will learn management skills in WHS, principles of customer service, administration, marketing, project management, communication, financial and business planning, team building, workplace operations, conflict resolution and risk management.
The National College of Vocational Education offers individuals and organisations nationally accredited course in courses in retail, management and more recently hospitality and aged care. We have been training business and management courses with specialisation in training and mentoring small businesses and have had extensive experience delivering the New Enterprise Incentive Scheme (NEIS) to a high standard, for over seventeen years.
Through the provision of quality training programs, and our understanding of the unique business characteristics of our regions, we have achieved excellent outcomes with our participants starting in excess of 5000 new businesses. National College of Vocational Education is a family-owned and operated business and we pride ourselves on providing quality training across all our courses and programs.
Over the past 10 years we have had grown our business to extend our quality training and experience to also train courses in retail, management and more recently hospitality and aged care.
This qualification is ideal for those wanting to advance their career in a management role. Combined with current industry knowledge, a successful manager uses initiative and judgement to plan and implement strategies with accountability for personal and team outcomes.
This qualification reflects management roles in finance and mortgage broking where work is undertaken independently, through an aggregator, or involves managing a workplace team.
This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas.
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
While many managers are promoted because of their excellent personal performance, this change in role requires the development of new skills to achieve success.
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