Certificate IV in Leadership and Management

Develop the management competencies required to be an effective manager in business, office or administrative environments. Learn about performance management, financial management and information management. Acquire skills to develop workplace policies and procedures and manage customer service.

This qualification is ideal for those wanting to advance their career in a management role. Combined with current industry knowledge, a successful manager uses initiative and judgement to plan and implement strategies with accountability for personal and team outcomes.

This is the ultimate management qualification specifically designed to meet the needs of the retail industry. Providing a pathway to work in a diverse range of retail settings including hairdressing salons, beauty salons, speciality retailers, supermarkets, department stores and quick service resta...

This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.

This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas.