Certificate IV in Leadership & Management

The Certificate IV in Leadership and Management qualification prepares participants for leadership and management roles in a wide range of different organisations and industries.

At this level managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

In this leadership  and management qualification you will undertake training in the key areas of operational planning, business finance, reporting, WHS, meeting, communications and leadership and management.

This qualification gives learners a wide range of practical supervisory and management skills to take back to the workplace including:

• Personal skill development in self-awareness, time management, goal setting and stress management

• Leadership and team development skills

• Strategies and tools to create business improvement opportunities

• WHS essentials all managers should know

• Tools for continuous improvement and innovation

• Operational planning

• Customer service strategies and processes

• How to give a professional presentation