Certificate IV in Leadership & Management

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. 

?As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. To achieve this qualification students must complete 12 units of competency.

Areas of study can include:

• Developing work priorities

• Coordinating customer service strategies

• Promote innovation

• Microsoft Office – advanced

• Administer projects

• Marketing