Certification Programme In Total Quality Management

by International Institute of Management and Technical Studies Claim Listing

The Certification Programme in TQM is designed for the student & working professionals aspiring for career progression in manufacturing, service or project sectors.

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Course Details

The Certification Programme in TQM is designed for the student & working professionals aspiring for career progression in manufacturing, service or project sectors.

Mainly this course will help following professionals to enhance proficiency & productivity at work place.

  • Manufacturing and Service Sector
  • Hospitality and Hotel Management
  • Administrative and Management Role
  • Projects and Project based Industries.
  • Entrepreneur and Start up Heads.

Eligibility Criteria

  • Any professional with 10 ( SSC or SSLC) + Diploma course from any recognized institute or university for higher education with 02 years of relevant work experience related to this course stream.
  • Any professional with 10 + 2 + 01 year of experience is required in manufacturing- service or retails sector.
  • 10 + 2 + 03 ( Any undergraduate ) with no experience
  • Proficiency in Computer Skills – M S Office , Internet Operations and Studies on Virtual Platforms.
  • Fluency in English equivalent to IELTS Band 4 minimum.

Course Modules
Syllabus and Curriculum/Unit specification:

  • Unit-1 The Total Quality management course will focus on the following topics
  • Unit-2 Quality definition
  • Unit-3 The concept of needs
  • Unit-4 Difference between the quality of a product and the quality of a service
  • Unit-5 Quality pioneers
  • Unit-6 The importance of top management commitment
  • Unit-7 Investments in quality
  • Unit-8 Porter five forces
  • Unit-9 The importance of customers
  • Unit-10 Designing Quality products and services
  • Unit-11 Understanding perceptions and expectations
  • Unit-12 Using quality tools
  • Unit-13 Six Sigma
  • Unit-14 Implementing a quality management system

Features

  • Upgrade skill sets of practitioner in all kinds of industries- manufacturing, Service, retail or Project based.
  • To Enhance learning of processes to, improve quality, resource management and customer satisfaction.
  • Enhance the employability of professionals through add on skills in Quality Management, Process Improvement, Operational Excellence, & Risk Management
  • London Branch

    Havelock Hub, 14 Havelock Place, Harrow, HA1 1LJ, London

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