Certification Programme In Total Quality Management

The Certification Programme in TQM is designed for the student & working professionals aspiring for career progression in manufacturing, service or project sectors.

Mainly this course will help following professionals to enhance proficiency & productivity at work place.

• Manufacturing and Service Sector
• Hospitality and Hotel Management
• Administrative and Management Role
• Projects and Project based Industries.
• Entrepreneur and Start up Heads.

Eligibility Criteria

• Any professional with 10 ( SSC or SSLC) + Diploma course from any recognized institute or university for higher education with 02 years of relevant work experience related to this course stream.
• Any professional with 10 + 2 + 01 year of experience is required in manufacturing- service or retails sector.
• 10 + 2 + 03 ( Any undergraduate ) with no experience
• Proficiency in Computer Skills – M S Office , Internet Operations and Studies on Virtual Platforms.
• Fluency in English equivalent to IELTS Band 4 minimum.

Course Modules
Syllabus and Curriculum/Unit specification:

• Unit-1 The Total Quality management course will focus on the following topics
• Unit-2 Quality definition
• Unit-3 The concept of needs
• Unit-4 Difference between the quality of a product and the quality of a service
• Unit-5 Quality pioneers
• Unit-6 The importance of top management commitment
• Unit-7 Investments in quality
• Unit-8 Porter five forces
• Unit-9 The importance of customers
• Unit-10 Designing Quality products and services
• Unit-11 Understanding perceptions and expectations
• Unit-12 Using quality tools
• Unit-13 Six Sigma
• Unit-14 Implementing a quality management system

Features

• Upgrade skill sets of practitioner in all kinds of industries- manufacturing, Service, retail or Project based.
• To Enhance learning of processes to, improve quality, resource management and customer satisfaction.
• Enhance the employability of professionals through add on skills in Quality Management, Process Improvement, Operational Excellence, & Risk Management