The five-day Certified Data Centre Management Professional (CDCMP®) is a comprehensive program that investigates the functionality of all elements of a data centre facility and the relationships and dependencies between them, with a focus on maintaining consistent reliability, security and integrity
Gain unparalleled knowledge, skills and competency to manage the complex technical environments of a data centre facility and the ability to optimise its effectiveness by driving efficiencies.
Create a credible business strategy and apply strong leadership to maximise the operational capability of the data centre whilst continuing to meet the ongoing demands of the business.
The five-day Certified Data Centre Management Professional (CDCMP®) is a comprehensive program that investigates the functionality of all elements of a data centre facility and the relationships and dependencies between them, with a focus on maintaining consistent reliability, security and integrity of data and the availability of service.
Opening with a solid grounding in the basic design principles, the program progresses to provide an overview of the physical infrastructure elements, through to an understanding of the project management methodology required to deliver complex data centre projects.
It also explores the efficient management of the often conflicting operational and maintenance demands required of the data centre plant to continuously deliver the business needs.
The challenges of regulatory compliance, data centre strategies and audit demands are also thoroughly examined. Real-life case studies are used to demonstrate putting theory into practice.
A certified CDCMP® also considers the requirements for compliance, having a full understanding of national and international regulations, codes and standards. During the program, learners will be provided a valuable opportunity to access the latest industry standards.
The CDCMP® program is led by one of CNet's expert Instructors and is available via remote attendance or classroom-based.
Program Content
CDCMP® Topics
What is a Data Centre?
Data centre definition
Data centre options
Business demands
Growth and demand challenges
Understanding Basic Design Principles
Identifying the business need
Building a business case
National and international standards
Site and building considerations
Tier Levels
Criticality and availability
Determining data centre capacities
Physical Infrastructure
Power Infrastructure
Static and automatic transfer switches
Measuring and monitoring
Cooling infrastructure
Cooling management options
Cable infrastructure considerations
IT systems and services
Storage management
IT security
Access and security
Implementing Data Centre Projects
Business case
The project cycle
Prioritisation of activities
Triple constraints
Customer value
Quantitative risk analysis
Rolling wave planning
Decomposition
Change management
Documentation
Managing the Data Centre
Regulations, standards and processes
Service management frameworks
Service lifecycles
OLA, SLA and KPIs
Processes and procedures
Moves, adds, changes
Energy efficiency
System availability
Decommissioning
Transformation programs
Consolidation
Virtualisation
Cloud computing
Relocation
Data Centre Facility Management
Facility operations
Building Management Systems (BMS)
Fire safety compliance
Fire suppression
Purpose
The data centre stack
The key constraints (power, cooling, space and IT)
System availability
Efficiency metrics
Importance of commissioning
Importance of capacity management
Managing initial design principles
Management of Processes
Introduction to ITIL
Key performance indicators (KPIs)
RACI matrices
Management of People
Appreciation of different skill-sets
Creating a multi-disciplinary team
Constructing a data centre team
Management of Plant
Management of plant overview
Power management
IT environment management
Cooling management
Energy Efficiency
Understanding what is attainable and prioritisation
Efficiency demands
Efficiency measures
Validation of processes and procedures
Management of Services
Management of SLAs
Data centre service management
Automated tools
Activity planning
Business Strategy
Data centre strategic context
Strategic planning
Drivers for the business and IT strategies
The impact on the data centre
Aligning IT with the business strategy
IT Strategy
The link between business and data centres
IT strategy framework
Portfolio management
Execution plan
Supporting Strategies
Strategic planning processes and techniques
Supporting strategy examples
Power continuity
Cooling continuity
Finance
Fire safety
Security and access control
Business continuity/disaster recover
Cleaning
Legislation and Regulations
Data protection
General Data Protection Regulation (GDPR)
Computer misuse act
Freedom of information act
Cloud service provider legislation
Electricity regulations
Electricity at work regulations, national electrical code
Building and regulations
Health and safety
Environmental legislation
Codes of Practice
EU code of conduct
DoE DCEP (Data Centre Energy Practitioner)
Green Grid maturity model
Standards and Accreditations
National and international standards
Accreditations
Uptime Institute
Certified Energy Efficient Data Centre Award (CEEDA)
Building Research Establishment Environmental Assessment Method (BREEAM)
Leadership in Energy and Environmental Design (LEED) ISO 50001 & 14001
The Audit Process
What is an audit?
Defining the business requirement
What should be audited?
Audit outcomes
Potential risk evaluation
Auditing the Data Centre Physical Infrastructure
Audit guidance
Site specific activities
Evaluating the key environments
Functional testing
Trend analysis
Recommended practices
Performance Audits
Current industry metrics
Modelling calculations
Bin analysis
Environmental Audits
The need to measure and monitor
Site specific monitoring
Energy use and monitoring
Asset Management
Areas of asset management
Asset management strategy and lifecycle
Asset management tools
There are a number of group and individual management based case studies throughout this program.
Pre-requisites
Experience of working within a data centre environment is essential; preferably with two years experience in a technical IT or operations role. If you would like to discuss your experience or suitability for this program, please contact us.
Program Requirements
Learners are required to undertake pre-class study, which is fully supported by an experienced and dedicated online support team.
Learners are required to have:
A webcam and microphone enabled laptop with unrestricted wireless internet connectivity and a pre-installed web browser
A suitable application for reading/annotating PDFs and a suitable application for editing standard office documents such as Microsoft Word, PowerPoint, and Excel
Program Objectives
Upon completion, successful learners will have an unrivalled knowledge of how to effectively manage a data centre environment to optimise its effectiveness in a more efficient manner whilst meeting the strategic operational demands of the business.
CNet Training, an Uptime Education company, designs and delivers technical education spanning the digital infrastructure industry that is recognised, respected and requested throughout the world. Together, CNet and Uptime Education are the Leading Education Authority for the Global Digital Infrastructure Industry.
Since its foundation in 1996, CNet has been acknowledged with numerous international awards and today, as part of Uptime Education, is the largest education provider in the world dedicated to the digital infrastructure industry, comprising the data centre and network infrastructure sectors.
In 2023, CNet was acquired by Uptime Institute. Together, CNet and Uptime Education are the Leading Education Authority for the Global Digital Infrastructure Industry.
Their combined educational expertise, technical competency, and global experience establish them as the leading education authority for the global digital infrastructure industry and the pre-eminent organisation in professional knowledge progression, designing and delivering technical education that leads to recognised credentials in the form of accreditations, certifications and qualifications, from entry level to advanced specialist programs, including the Masters Degree in Data Centre Leadership and Management.
CNet delivers Instructor-led programs in classroom locations across the world and via live remote attendance, in addition to providing distance learning options. Each program awards learners with the credentials needed to succeed across the network cable installation and data centre sectors.
CNet operates with three core values consistently at heart; driven by quality, motivated by legacy, committed to sustainability.
A significant part of CNet’s history is the development of the unique and highly acclaimed Global Digital Infrastructure Education Framework, which provides clear education and career progression pathways in line with actual roles throughout the industry.
Trusted and followed by multinational organisations across the globe, it helps map educational and knowledge development plans for individuals, teams and organisations.
CNet also introduced the world’s first Competence and Confidence Assessment Modelling (CCAM®) system for the industry: a psychology-based platform that is helping mitigate people-related risk within mission critical facilities worldwide by identifying and addressing knowledge competence and confidence gaps.
CNet is committed to building a sustainable future for the digital infrastructure industry, working to promote industry engaged education, creating established career entry pathways for new talent into the industry and elevating the overall skill and quality level within the industry.
A key milestone in CNet’s work in this area is its role as founding partner of the Activate Learning Education Trust (ALET) University Technical Colleges (UTCs) Digital Futures Programme; the world’s first curriculum delivered in a mainstream school that is specifically aimed to equip 14–18-year-olds with the skills to start careers in the digital infrastructure industry.
In addition to its impressive client list of global organisations, CNet is proud of its close relationships with the world’s leading trade associations and industry bodies including 7×24, Data Centre Alliance, Infrastructure Masons, ISO quality standards and Pearson.
So trusted is CNet’s expertise, it also designs and delivers vendor-specific programs for many of the world’s leading manufacturers of data centre and network infrastructure solutions.
In today's rapidly evolving digital landscape, data centers serve as the backbone of modern enterprises, housing critical IT infrastructure and enabling mission-critical operations.
The DCFC® course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry.
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