Certified KPI Professional and Practitioner

Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects in working with key performance indicators (kpis). A way to address these challenges is to build a sound framework to measure kpis, starting from the moment they are selected, until results are collected to be centralized in performance reports. 

This learning program is structured on two levels of certifications:

Certified KPI Professional

• A three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.

Certified KPI Practitioner

• A two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and Key Performance Indicators documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner Certification. The exercises will reflect a complete Key Performance Indicators implementation case study, from project planning to Key Performance Indicators data visualization.

By the end of this course you will

• Understand KPI measurement challenges and how to address them;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards from the Organizational to the departmental and individual level;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

Key Benefits

• Experience the real business applicability of theoretical concepts regarding KPIs;
• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs for your company.