This course teaches you how to strengthen your skills of influence, increase your ability to persuade, and negotiation without conflict. In addition, this course will teach you conflict management skills when conflict cannot be avoided.
This Program Course consists of the following: Communications 103 - Essential Influence & Persuasion Skills Communications 301 - Mastering Negotiation Skills Communcations 302 - Mastering Conflict Management Skills.
Do you have challenging conversations with the audit client? Influencing, persuading and negotiating win-win solutions without conflict is an art form. Almost everything we do in our work environment requires negotiation – with colleagues, with bosses and with the client.
Challenging conversations can be eliminated or minimized with a firm grasp of the science behind how influence and persuasion work.
This course teaches you how to strengthen your skills of influence, increase your ability to persuade, and negotiation without conflict. In addition, this course will teach you conflict management skills when conflict cannot be avoided. This course is activity packed and you will learn through lecture, video, real-life case studies and plenty of exercises.
Verracy offers dynamic training programs that help your team stay ahead of the continually changing demands in today’s audit industry and beyond. Every course is led by a practicing expert in the field using real-world examples that help you and your team engage with the material and apply it quickly.
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