This course teaches you how to strengthen your skills of influence, increase your ability to persuade, and negotiation without conflict. In addition, this course will teach you conflict management skills when conflict cannot be avoided.
DurationThis Program Course consists of the following: Communications 103 - Essential Influence & Persuasion Skills Communications 301 - Mastering Negotiation Skills Communcations 302 - Mastering Conflict Management Skills.
Do you have challenging conversations with the audit client? Influencing, persuading and negotiating win-win solutions without conflict is an art form. Almost everything we do in our work environment requires negotiation – with colleagues, with bosses and with the client.
Challenging conversations can be eliminated or minimized with a firm grasp of the science behind how influence and persuasion work.
This course teaches you how to strengthen your skills of influence, increase your ability to persuade, and negotiation without conflict. In addition, this course will teach you conflict management skills when conflict cannot be avoided. This course is activity packed and you will learn through lecture, video, real-life case studies and plenty of exercises.
Verracy offers dynamic training programs that help your team stay ahead of the continually changing demands in today’s audit industry and beyond. Every course is led by a practicing expert in the field using real-world examples that help you and your team engage with the material and apply it quickly.
Communication breakdowns are common and far too familiar, aren't they? Through quality LeaderPerfect® communication training you can reduce the frequency of communication issues.
In this classroom-based, hands-on course, participants learn and practice the techniques and models of effective communications using real-world situations in a safe training environment.
Proper business etiquette is a vital set of skills required to succeed in business. Displaying good business etiquette behavior will mean clients are much more likely to respect you and want to do business with you.
This is a superb overview to the subtleties and complexities of business etiquette. This course shows how to maintain a professional and competitive edge by understanding basic business etiquette.
From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.
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