Change is a fact of life in organizations today. Change management is about changing the way people work. While change makes an organization a dynamic and vibrant place to work, it also introduces uncertainty and presents challenges for the people and teams who need leadership, support and guidance.
DurationChange is a fact of life in organizations today. Change management is about changing the way people work. While change makes an organization a dynamic and vibrant place to work, it also introduces uncertainty and presents challenges for the people and teams who need leadership, support and guidance.
Successful change management requires an inclusive, open-minded process for decision making including a communications strategy for engaging stakeholders and managing expectations.
Through this course, using a variety of adult learning approaches including case studies and exercises, participants will learn and apply tools and techniques for managing change in their organizations and will be introduced to various models and approaches to organizational change, overcoming individual and organizational resistance, and change leadership. This course provides a solid foundation covering the what, why and how of managing the people side of change to deliver results.
Learning Outcomes
Models and approaches to organizational change
Individual and organizational resistance
The Kubler-Ross Change Curve
The Kotter 8-step Change Model
Change leadership: The different roles change leaders and their colleagues need to play in a change process
The University of Ottawa’s Professional Development Institute (The Institute), originally branded the Centre for Continuing Education, was established over 25 years ago to offer higher learning opportunities to private and public-sector professionals and the community at large in Ottawa.
Over the years, we developed and nurtured expertise, growing significantly in both course offerings and new specialty knowledge areas, outgrowing its original mandate.
In late 2018, our organization was rebranded as the Professional Development Institute. The previous designation no longer encapsulated the breadth and depth of current and future offerings nor did it reflect our expanded mandate and reach.
Our Mission:
The Institute has been recognized as mission critical to the University of Ottawa and at the forefront of professional development in Ottawa and beyond.
We have greatly diversified our programming, developed strategic partnerships with both government and private industry, offered event-based learning and conferences, established co-designed programs with key government sectors, and more.
The highly sought-after “Institute” designation is rarely granted by the University administration, and done so only after very careful consideration.
A rigorous approval process, involving the President, the Provost and the Vice-Presidents, must validate the rationale and justification for the use of the ‘Institute’ label.
The fact that we have been granted this distinguished designation is testimony to our organization, its accomplishments and its potential, and to the dedication and engagement of our staff and expert instructors.
As employers, Councils need to know: what are your responsibilities to your employees who carry out your directions and deliver municipal services? This highly interactive session gives participants an overview of the labour market, the role of Council and administration.
A well-manÂaged change helps move an orgaÂniÂzaÂtion into the ​“new way” quickÂly, with wide-accepÂtance by peoÂple and minÂiÂmal disÂrupÂtion. ExamÂine the change process and tools and techÂniques to manÂage orgaÂniÂzaÂtionÂal change.
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This course provides an overview of all activities related to recruitment and selection of employees. Topics include: an in-depth approach in studying job analysis, job design, recruitment activities, selection processes, performance management.
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