Change Management: An Essential Leadership Skill

by University of Ottawa’s Professional Development Institute Claim Listing

Change is a fact of life in organizations today. Change management is about changing the way people work. While change makes an organization a dynamic and vibrant place to work, it also introduces uncertainty and presents challenges for the people and teams who need leadership, support and guidance.

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University of Ottawa’s Professional Development Institute Logo

img Duration

12 Hours

Course Details

Change is a fact of life in organizations today. Change management is about changing the way people work. While change makes an organization a dynamic and vibrant place to work, it also introduces uncertainty and presents challenges for the people and teams who need leadership, support and guidance.

Successful change management requires an inclusive, open-minded process for decision making including a communications strategy for engaging stakeholders and managing expectations.

Through this course, using a variety of adult learning approaches including case studies and exercises, participants will learn and apply tools and techniques for managing change in their organizations and will be introduced to various models and approaches to organizational change, overcoming individual and organizational resistance, and change leadership. This course provides a solid foundation covering the what, why and how of managing the people side of change to deliver results.

 

Learning Outcomes

  • Models and approaches to organizational change

  • Individual and organizational resistance

  • The Kubler-Ross Change Curve

  • The Kotter 8-step Change Model

  • Change leadership: The different roles change leaders and their colleagues need to play in a change process

  • Ottawa Branch

    55 Laurier Avenue East, 12th Floor, Ottawa

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