Change Management Foundation

Successfully changing business culture is often the difference between a good company and a great one, which are you?

This Change Management Foundation course from the Change Management Institute in conjunction with APMG provides participants with an in-depth understanding of how to plan, execute and sustain change in organisations. 

Participants will explore key elements such as organisational context, people’s roles in change, leadership, stakeholder engagement and the work of a change manager. Through this course, attendees will learn practical techniques for overcoming resistance and building a change-ready organisation.

You Will Learn How To:

• Explain the current context of change and how it is evolving
• Understand the major drivers of change and the impact of organisational culture
• Describe different approaches to planning and delivering change
• Assess the impact of change and identify ways to support people through change
• Support people in key change roles and help them build effective change teams
• Understand how human dynamics and organisational context is changing the way we approach change
• Analyse stakeholders and power dynamics to develop appropriate engagement strategies
• Identify different types of measurement to track the effectiveness of change management activities

Course Content:

• Organisational Context and Approach
• The link between change management and benefits
• Kelman’s three levels of adoption
• Simple or chaotic?
• Planned change vs emergent change
• Systems thinking
• Organisational culture
• Force field analysis
• Co-design
• ADKAR®
• Evolving the ‘n-step’ process
• Delivery strategy and implications for change management
• Agile practices
• Continuous change management cycle
• The effective change manager and agile change practices
• The change strategy
• People and Change
• People are all different
• Neuroscience and change
• Human response to change – the ‘change curve’
• Leading the change journey
• Rewards and punishments
• Positive psychology and resilience
• The change formula and change anxieties
• Survival and learning anxieties
• Competence and learning
• The learning process and individual preferences
• Change Leadership and Teams
• Key roles in the change process
• The role of the change sponsor
• The change agent’s role and personal influence
• The role of local leadership in change
• Leadership and psychological safety
• Leadership can shape organisational culture
• Team structures and change
• How teams develop
• Assessing and growing team effectiveness
• Harvesting the value of team diversity
• Stakeholder Engagement and Communication
• Stakeholder definition and identification
• Stakeholder analysis
• Stakeholder levels of power and stakeholder mapping
• Building engagement
• Planning stakeholder engagement
• Basics of communication theory
• Barriers to communication
• Messaging to communicate change
• Communicating change – appealing to hearts and minds
• Ways in which we communicate and connect with people
• Communication channels
• Communication planning
• The Work of the Change Manager
• Assessment of change impacts
• Change impact severity
• Underlying causes of resistance
• Reasons for resistance
• Measurement types
• Building a change analytics strategy