This course is designed to help international professionals explore and practice client-focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching
This course is designed to help international professionals explore and practice client-focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching.
Through practical simulations and case studies, participants will practise strategies of dealing with common client-related situations and situations and conflicts while applying relevant information, research and documentation methods, as all as problem solving and effective verbal and non-verbal communication.
We know the world has changed and made life challenging in so many ways. Workplace interactions are taking place primarily through a computer screen, healthcare is moving towards a “tele-first” approach with patients, and people are relying on their phone to do just about everything, from ordering groceries to enrolling in online courses.
With the world in a state of uncertainty, we want to provide education security — with courses that speak to our learners’ needs, help them reach their personal or professional goals, and fit into their busy schedule. Whether a continuous learner is looking to advance their career, pivot professionally, or make their life richer, we’re here for them every step of the way.
The Chang School is more than just a place to learn; we’re on a mission to redefine continuous learning. We’re accomplishing this by listening to our learners and developing programs, certificates, and support services that respond to their goals and the challenges they’re facing — through every learning stage of their life.
We’re also fostering a passionate community of learners, instructors, and staff by creating opportunities for connecting and learning from one another, even in this primarily digital world. From personalized advice to exclusive career-building events, we’re building relationships with our learners so they feel supported in taking the next step in their career journey.
This intensive one-day training course has been designed to develop an understanding of the role of a minute taker,
This course will prepare students for the Business Communication Skills that industry is looking for including, responding effectively and professionally in a fast-paced, competitive and information driven, digital work environment.
This course will help you understand the best practices for communicating
Students will be encourages to become more aware of the impact of their own communication choices and patterns.
When you take the Certificate in Professional Communication – Persuasive Communication, you will learn how to use the art of persuasion in written and oral communication.
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