This course is designed to help international professionals explore and practice client-focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching
This course is designed to help international professionals explore and practice client-focused behaviours common to the Canadian workplace in a safe environment fully supported by professional coaching.
Through practical simulations and case studies, participants will practise strategies of dealing with common client-related situations and situations and conflicts while applying relevant information, research and documentation methods, as all as problem solving and effective verbal and non-verbal communication.
We know the world has changed and made life challenging in so many ways. Workplace interactions are taking place primarily through a computer screen, healthcare is moving towards a “tele-first” approach with patients, and people are relying on their phone to do just about everything, from ordering groceries to enrolling in online courses.
With the world in a state of uncertainty, we want to provide education security — with courses that speak to our learners’ needs, help them reach their personal or professional goals, and fit into their busy schedule. Whether a continuous learner is looking to advance their career, pivot professionally, or make their life richer, we’re here for them every step of the way.
The Chang School is more than just a place to learn; we’re on a mission to redefine continuous learning. We’re accomplishing this by listening to our learners and developing programs, certificates, and support services that respond to their goals and the challenges they’re facing — through every learning stage of their life.
We’re also fostering a passionate community of learners, instructors, and staff by creating opportunities for connecting and learning from one another, even in this primarily digital world. From personalized advice to exclusive career-building events, we’re building relationships with our learners so they feel supported in taking the next step in their career journey.
This one-day course is designed to help participants prepare better written communication in their work environment, whether it is a letter, report or an e-mail. Actual examples of workplace writing are examined to show participants how to improve.
In this course, students will gain practical knowledge of how to effectively communicate as a professional in the business world. Students will have the opportunity to practice crafting professional written messages, for internal and external business use.
Throughout the course of this full day workshop, you will be guided through a variety of assessments, discussions and explorations that will help kickstart your career decision making process.
With flexible one-on-one employment counselling, workshops, events, and the YES job board, we’ll equip you with the tools you need to find your next big opportunity.
The course will also cover how to compose business correspondence including emails, memoranda, letters and reports, with a focus on routine and persuasive messages. A review of grammar is also included.
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