Professional Housekeeping includes, customer service, maintenance and handling security issues.
Objectives
Describe how clinical cleaning contributes to controlling the spread of infection
Identify the cleaning products used in clinical cleaning
State the stages of disinfection and how to apply the process to housekeeping tasks
Identify how cleaning techniques and procedures contribute to reducing the risk of cross contamination
What is the target audience?
Operational housekeeping staff in hotels and guesthouses. Professional Housekeeping can be used for new staff to support internal on job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, as part of your own training schemes or by people wishing to gain knowledge of the Housekeeping role in order to apply for a job.
Businesses may avoid training casual or agency staff as it is an additional cost and the turnover is high but using our inclusive programmes these staff can be planned into routine training at no extra cost. approach.
Professional Housekeeping will contribute to the guided learning hours for staff undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship.
Touchstone training academy is a Cape Town based Hospitality training company.
At Touchstone Africa Hospitality our strength lies in the thorough experience we have gained by being “the tourist” and conducting business in Cape Town, the city we call home.
We use our local knowledge to continually, proactively and assertively train and educate and uplift future hospitality leaders.
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