CMI Level 5 Coaching and Mentoring

Coaching is rapidly becoming one of the most sought-after skills required of managers. As the Harvard Business Review reports, it is a “skill that all good managers at all levels need to develop and deploy”.

Through practical workshops and expert-led content, this course delves into the coaching and mentoring principles and skills needed to be an effective coach and mentor.

From understanding personality types to asking the right questions, this course enables you to be the manager that energises, motivates and unlocks your team’s potential.

Overview

Held over five days, this course covers the foundational and psychological underpinnings of management coaching and mentoring, and actively honing your skills as a mentor and coach.

Key topics include the central approaches to coaching and mentoring, learning styles, rapport building and empathy, creating a safe space, ethical implications and overcoming resistance to change.

By the end of the week, you will understand how coaching and mentoring works, and how to embed it within your management style.

Learning Outcomes:

• Understand the Concept and Purpose of Coaching and Mentoring

• Analyse Approaches to Management Coaching and Mentoring

• Reflect on Your Leadership Style

• Appreciate the Psychological Underpinnings of Coaching and Mentoring

• Examine Different Learning Styles and Individual Personality Traits

• Effectively Use Questions, Silence and Empathy

• Develop Guidelines and Ethical Protocols for Coaching and Mentoring Relationships

• Know how to Overcome Resistance to Coaching and Mentoring

• Build Your Organisation’s Coaching and Mentoring Culture

To provide a fully immersive study experience, this course will be led by experts with a wealth of professional experience and in-depth knowledge of the field.

Each day will provide an opportunity for peer-to-peer exchanges and interactive discussions with the subject matter experts on content, techniques and case studies.

To ensure a varied and engaging learning experience, the course will delivered as blend of workshop activities, group exercises, presentations and self-reflective materials.

As a CMI Level 5 course, this training is designed for aspiring or practicing managers who are responsible for motivating individuals and undertake core management activities, such as resource management, recruitment and meeting organisational objectives.