Coaching and Mentoring

The same skills coaches use to create superb athletes and performing artists can work wonders in organizational settings too. In this action-packed workshop, you will learn critical coaching and mentoring skills for driving improved performance in your team. You’ll learn to develop competencies and confidence in yourself and others, and promote a “can-do” attitude for getting the job done well?

Who Is This For

This workshop is for managers, team leaders and others who have the responsibility of coaching and mentoring people for increased performance and career success.

Benefits For You

• Improve performance by engaging in effective coaching and mentoring conversations
• Adapt your coaching style to any given situation
• Expand your understanding and empathy by listening on many levels
• Ask insightful questions to get a better picture of the person and their situation
• Give and receive constructive feedback
• Forge better relationships with your team

   

Program Content

Behaviours of a Great Coach

• What makes for a good vs. an ineffective coach?
• Making the case for coaching: benefits and opportunities

The Four Levels of Listening

• The nature and experience of listening at each level
• Small group listening practice

Asking Questions: Best Practices

• Open vs. closed questioning and when to use each
• Questioning for facts vs. questioning for feelings
• Small group questioning practice

Giving and Receiving Feedback

• A feedback model for observation/effect/suggestion
• Small group practice in giving and receiving feedback

The Grow Model

• Using an effective model of coaching and mentoring to clarify goals, gain insight, generate options and build commitment 
• Small group practice in applying the GROW model

Building your Coaching Skills

• Small group coaching practice

Special features

This experiential workshop includes hands-on exercises and demonstrations to help you build your coaching and mentoring skills.