Coaching and Mentoring Course

Course Introduction

Coaching and mentoring course teach delegates how to implement effective coaching and mentoring in the workplace. Candidates will learn the skills required for both coaching and mentoring.

This course will teach candidates that how coaching and mentoring are related to each other and what is the main difference between both of them.

Delegates will have a clear understanding and vision of the dynamics that occur between individuals while working.

After attending this course, they will also know the techniques necessary to provide effective coaching or mentoring to people across all levels of the organisation.

Course Content

The course will benefit the participants in various ways such as they can help their employees to set development goals and gain high self-esteem and confidence.

The training program enables them to identify and overcome common hindrances that are responsible for holding employees back. While going through this course, the delegates will get a clear understanding when to mentor, when to coach and when to train the employees.

Participants will be in a position to confidently use their new knowledge and skills in the workplace and have a clear plan to implement.

Overview of Coaching and Mentoring

• Introduction to Coaching

• Coaching styles

• Introduction to Mentoring

• Successful mentoring skills

• Similarities between mentoring and coaching

Models of Coaching and Mentoring

• GROW model of coaching

• Mentoring models

Setting Goals

• Setting SMART goals

• Goals in the context of GROW model

• Recognise appropriate goal areas

• Identify steps in developing a finalised plan

Significance of Trust

• Trust and coaching

• Building trust

• Benefits of building trust with employee

Questioning techniques

• Techniques of questioning

• Questioning skills

Understanding Feedback

• Providing feedback

• Providing constructive criticism

• Encourage growth and development

Overcoming obstacles

• Identify common obstacles

• How to overcome obstacles

• Re-evaluating goals