Coaching and Mentoring Skills

by Cardiff University Claim Listing

As a mentor you will develop your ability to establish rapport, develop listening skills and the ability to pick up and respond to issues raised by your mentee. Although highly practical, the course includes theory to support reflection and evaluation of mentoring practice.

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Course Details

Mentoring is used increasingly for supporting individuals achieve their goals in life.

As a mentor you will develop your ability to establish rapport, develop listening skills and the ability to pick up and respond to issues raised by your mentee. Although highly practical, the course includes theory to support reflection and evaluation of mentoring practice.

The course is open to all.

Learning and teaching

The syllabus includes:

  • what is coaching and mentoring

  • understanding the components of the relationship with clients

  • how rapport is established - communication skills / active listening.

  • dealing with diversity issues

  • support techniques - Egan Skilled Helper

  • motivation strategies and goal setting

  • boundaries and confidentiality

  • reflection

  • monitoring and evaluation mechanisms for achievements

  • contexts for coaching through case studies.

  • Cardiff Branch

    Cardiff,, Cardiff

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