Coaching And Mentoring Skills

Coaching is about helping people create a positive, directed change in their working lives. It’s about managers helping people develop their potential. Even with the best intentions, today’s time-strapped managers find themselves using older techniques: just tell them what to do, solve it for them rather than taking a solutions focused approach to tasks. 

This workshop will help managers work on finding solutions with their staff member; coaching and mentoring works forwards not backwards; to answer “How can we change this?,” How can we do it better?” 

Intended Audience:

Managers, team leaders and supervisors who have staff reporting into them. No prior knowledge is required.

Topics:

• Why coach your staff? And why now?
• The difference between coaching and mentoring: Focusing on solutions
• A coaching model, the mentoring model
• The coaching for growth conversation
• Overcoming barriers to coaching and mentoring
• As a result of attending this training workshop, participants will:
• Learn and practice the techniques for coaching and mentoring conversations
• Know about the principles of coaching
• Understand how coaching or mentoring will change traditional management
• Know when to use formal vs informal conversations
• Practice using the GROW method of coaching questions