Coaching and Mentoring Skills for Managers

by Institute of Singapore Chartered Accountants (ISCA) Claim Listing

Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

S$473.06

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Course Details

Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

 

Programme Outline

At the end of the workshop, you will be able to:

  • Perform the roles of coach and mentor to develop high-performing individuals and teams

  • Compare coaching and mentoring

  • Know the who, what, why, when and how to coach vs. mentor

  • Apply and manage a coaching process in interacting with staff

  • Use coaching tools and techniques

  • Manage the three key phases of mentoring 

 
Contents  

  • The Difference between Coaching and Mentoring

  • What is Coaching?

  • The Role of A Coach

  • What Makes A Good Coach?

  • Managing the Coaching Process

  • Coaching Skills

  • Applying Coaching Skills: The GROW Model

  • The Mentoring Role

  • Who Makes the Best Mentors?

  • Who and When to Mentor

  • Managing the Key Phases of Successful Mentoring

  • Mentoring Skills

  • Central Branch

    60 Cecil Street ISCA House, Central

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