Coaching And Mentoring Skills for Managers

Learn professional coaching and mentoring strategies and techniques to make you a more effective manager and leader to your people.

Programme Outline:

At the end of the workshop, you will be able to:

• Perform the roles of coach and mentor to develop high-performing individuals and teams
• Compare coaching and mentoring
• Know the who, what, why, when and how to coach vs. mentor
• Apply and manage a coaching process in interacting with staff
• Use coaching tools and techniques
• Manage the three key phases of mentoring 

Contents:

• The Difference between Coaching and Mentoring
• What is Coaching?
• The Role of A Coach
• What Makes A Good Coach?
• Managing the Coaching Process
• Coaching Skills
• Applying Coaching Skills: The GROW Model
• The Mentoring Role
• Who Makes the Best Mentors?
• Who and When to Mentor
• Managing the Key Phases of Successful Mentoring
• Mentoring Skills