Coaching & Mentoring

by ALS Training Claim Listing

Identify the necessary attributes of a coach and mentor

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ALS Training Logo

img Duration

1 Day

Course Details

Course aim

At the end of the session delegates will be able to:

  • Identify the necessary attributes of a coach and mentor

  • Develop their communication skills to maximise opportunities

  • Run an effective coaching and mentoring session

  • Use constructive feedback and use a range of tools / techniques to aid the learning process

Course overview

  • Agenda, objectives and ground rules

  • The How, Why and When of Coaching / Mentoring

  • The roles and responsibilities of a Coach / Mentor

  • Constructive feedback

  • Creating an action plan

  • Personal skills scan

  • Role-play with critique and discussion

  • Behaviour and conflict

  • The personal attributes of a Coach / Mentor

  • Comparisons of Manager v Coach / Mentor

  • Reward and recognition

  • Sensory systems

  • Pairs exercise

  • ction planning to take skills to the work place

Course suitable for

This course provides an opportunity for managers to develop a portfolio of mentoring and coaching skills.

  • Cardiff Branch

    Ocean Park House, East Tyndall Street, Cardiff

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