Coaching Skills for Leaders & Managers

The role of a manager is to achieve results through the efforts of other people. The responsibility of managing resources (people, equipment, budgets etc.) lies with the manager or team leader. Improving performance and thus productivity requires a set of skills.

One of the ways to achieve this is by coaching. Learning proven and effective models of the coaching process allows the manager to follow a structured approach to developing their staff.

Topics covered are:

• Develop a coaching strategy

• Identify behaviour that can be improved

• Use goal setting

• Give meaningful feedback