In today’s competitive environment, companywide collaboration is imperative for success. Learn how to work with people more effectively in all kinds of business circumstances: one on-one situations, temporary work groups, or long-term project teams.
In today’s competitive environment, companywide collaboration is imperative for success. Learn how to work with people more effectively in all kinds of business circumstances: one on-one situations, temporary work groups, or long-term project teams.
In today’s unpredictable and challenging business environment, employees must build successful work relationships and interact with people in a positive way in order to achieve their company’s organizational goals. In this workshop, we explore and leverage basic competencies that are critical to solid work relationships and career success.
Conflict Management: Secrets of a Conflict Manager is for anyone who wants to get better at managing and navigating conflict. Conflict is stressful and difficult to control, especially when emotions are high. In this workshop, you’ll learn the secrets that professional conflict managers use to de-escalate, get to the heart of the issue, communicate understanding, and solve issues.
Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with a conflict analysis framework. Work toward positive-sum outcomes with a 4-step process for managing your responses and offers.
Group training can be delivered at your location, online via Live Remote, or at our Phoenix training center.
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