Conflict Resolution

CTI is a National Voluntary Organization that offers a unique service in support of safer, healthy communities. More than five thousand individuals have received certified training through CTI. We help government agencies and corporations create safe customer service environments.

We help staff members and volunteers in residential and related programs address family violence, mental health, addictions, ex-offenders, and the physically or mentally challenged.

Our goal is to contribute to the development of knowledge, skills and services that reduce social conflict and promote active participation that builds healthy individuals, agencies, workplaces and communities. Our passion is to help people who help people.

Strategic Plan

CTI is a non-profit organization that offers high-quality specialized training programs and workshops to youth at risk in addition to consulting assistance and applied research projects for criminal justice and related human service agencies and companies.

CTI clients include organizations and companies, and their customers/clients in the areas of mental health, addictions, criminal justice, youth work, shelters, hostels, community health and community centres; as well as, hospitals, schools, various branches of government and companies.

Vision Statement

Canada’s leaders in the development and delivery of specialized training and programs that promote healthy individuals, organizations & communities.