It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
Communicating Effectively
This Workshop is usually one day in duration, focussing solely on how we communicate with each other.
It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
Our Workshop Description
Communication is something we do every day. Sometimes by email, phone, Zoom/Teams, and even that old-fashioned talking face-to-face thing
But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated!
This workshop looks at what excellent communication looks like, and we ask your opinion on that too. But we also examine how our organisational culture impacts how we “feel” we can or can’t speak.
We delve into the reasons for this closing down of honest conversations and strip back the barriers and blockers to uncover what we call “Clean Communication”.
This workshop connects closely to our Emotional Intelligence workshop (EI and Me) as we believe that EI is the key to unlocking Clean Communication across the whole organisation (yes, even internationally).
If you want to see if we are correct, then have a go at this small challenge to test our thinking…
Over the next week, reflect on the various conversations and communications. I guarantee that you will quickly realise how many emotions were at play before, during and after some of those conversations and communications.
Don’t let your fickle brain fool you! This is not how you should communicate. And if your fickle brain tries to convince you that this is how the workplace expects us to communicate, then welcome to the very reason that you and your people should attend our workshops or programmes.
“Some” of our Typical Content
(Like all our workshops, the content can be edited to meet your organisational requirements)
Using the “Moccasin Approach”® to clean our personal and organisational communication
LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above?
Accountability and Responsibility raises its head in Communication. It has to.
Bias, unconscious bias and its impacts on our communication.
The conundrum of communicating with others and their styles (The TRAP).
How would my perfect Manager/Leader communicate with me?
Nonverbal communication (body language), rapport, Clean Communication.
Negative communication can go viral (Self-Fulfilling Prophecy).
Reflections, findings and goals (individual and team).
Meeting our workshop objectives by listing five areas for development.
Who Should Attend and Why?
Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can manage Clean Communication? There’s your answer.
Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And “Values”, that’s a whole other story.
Our Delivery Options
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
All Expenses
ALL our expenses are included in our daily rate, so will be no other charges applied (unless additional add-ons are required, such as catch-up sessions when someone misses a workshop).
About LaPD Solutions
Everyone at LaPD solutions is committed to helping large, small, public or private organisations develop their people to perform to their best because they feel valued. We believe that the relationship between an organisation and its people is that of a virtuous circle.
If the organisation truly cares and invests the time and money to develop its people, we ensure the organisation sees the performance change in the ROI.
We believe in high-quality, measured, engaging and enjoyable training events where everyone joins in to make the learning environment a social chat-style event.
We are a team of independent consultants who are passionate about all they do in the world of learning, development and performance. We believe this means helping your people gain the skills, knowledge & understanding their roles require, enabling them to perform to the best of their ability not because they are told to, but because they want to.
Our Promises to You
“Show your people you care about them, and they will care about the work they do for you”
When we send you a quote for work, we say it is “all-inclusive”, we mean just that. The price we quote includes all the development, materials, delivery/facilitation and all expenses, including travel and accommodation as necessary (plus VAT). So when we quote “X” you pay “X”. It’s that simple.
We guarantee our services. Again we like to keep things simple. If you are not happy with something, then neither are we. You tell us what went wrong, we investigate it, we get straight back to you, and between us, we put it right. Our reputation is perfect so far, and we aim to keep it that way. Great word of mouth is the best marketing we can have!
We support you and your people. When it comes to post-event support, we think we always go that extra mile. Our favourite saying is, “Our support doesn’t finish with the event”! What we mean is that if one of our attendees wishes to chat something through, we will do that.
We can’t give personal one-to-one coaching, as that is clearly a chargeable service, but an odd piece of advice even months later; then sure, give us a call, and we’ll chat.
We will always be honest and tell you the truth, no matter how unwelcome that may be. “This” is why we get asked to come back repeatedly. We are professional and respectful but truthful.
You don’t pay us to tell you what you want to hear; you pay us to tell you what we honestly think and believe. (This is us using our Emotional Intelligence).
We will offer you all the confidentiality you wish, so if, like some of our clients, you don’t want others to know we have worked with you, we will not mention your organisation.
We would like to have the ability to publish your feedback and case study, but your people and organisational identity can remain confidential.
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Founded in 2005 by Alastair Milburn, multi-award-winning former editor of the South Wales Echo, Effective has always had outstanding communication at its heart. A lot has changed since then and so have we.
Business is all about communication. Every contact you make with a client or prospect is an opportunity to build relationships and move your career forward. But miscommunication can have a very negative effect on business, just as it can in any other sphere of human interaction.
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