Communicating & Influencing in the Digital Workplace

by CareerJoy Claim Listing

We will explore techniques and strategies to allow your staff to increase their interpersonal resilience, seek out appropriate avenues for feedback and be courageous in their conversations,

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Course Details

Effective and adaptive communication skills have never been more important than in a world where physical feedback has been muted and business is being done primarily through virtual means such as phone and email.

We will explore techniques and strategies to allow your staff to increase their interpersonal resilience, seek out appropriate avenues for feedback and be courageous in their conversations, focus on solving the problems in a professional way, and navigate challenging situations with increased skill and confidence.

Areas of Concentration:

  • Basics of communications, deep listening and clear communications.

  • How to adapt our communication style to better influence staff, colleagues, managers, and stakeholders.

  • Framework & practice for giving and receiving constructive feedback

  • Understanding resiliency and building a resilience plan for self and team.Understanding “bad” communication habits and how to be mindful in order to flip the script.

  • Increased respect for the importance of diversity and the “platinum rule” – treating others how they want to be treated.

  • Ottawa Branch

    1445 Stittsville Main St., Ontario K2S 1A6, Ottawa
  • Toronto Branch

    5000 Yonge Street, Suite 1901, Ontario M2N 7E9,, Toronto
  • Halifax Branch

    1959 Upper Water Street Suite 1734 Regional Municipality, NS B3J 3N2, Halifax

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