We will explore techniques and strategies to allow your staff to increase their interpersonal resilience, seek out appropriate avenues for feedback and be courageous in their conversations,
DurationEffective and adaptive communication skills have never been more important than in a world where physical feedback has been muted and business is being done primarily through virtual means such as phone and email.
We will explore techniques and strategies to allow your staff to increase their interpersonal resilience, seek out appropriate avenues for feedback and be courageous in their conversations, focus on solving the problems in a professional way, and navigate challenging situations with increased skill and confidence.
Areas of Concentration:
Basics of communications, deep listening and clear communications.
How to adapt our communication style to better influence staff, colleagues, managers, and stakeholders.
Framework & practice for giving and receiving constructive feedback
Understanding resiliency and building a resilience plan for self and team.Understanding “bad” communication habits and how to be mindful in order to flip the script.
Increased respect for the importance of diversity and the “platinum rule” – treating others how they want to be treated.
Work has a profound effect on the quality of all of our lives. You are looking for a specific fit: a place where you can grow and develop as a person and professional. You want to find a space where you will be challenged and, at the same time, have a voice and input on decision-making and, more importantly, make a difference. It’s not rocket science, but it is rare to find. Every day, we work across Canada to make work better for Canadian professionals like you.
What We Believe
We aspire We aspire to help every Canadian find a work situation that inspires them to reach their full professional potential.We believe in the inherent value of the individual and are committed to supporting change, igniting growth, and providing practical wisdom for advancing our clients’ professional development. People made better is work made better.
We believe in each individual’s uniqueness, creative value, purpose, and potential and the role that work can play in our lives. A profoundly fulfilling career is one of the critical elements of living an integrated life. Effective career and leadership strategies are fundamental in an increasingly competitive and complex world. By supporting each client with an approach that meets their specific needs, we help individuals and organizations thrive throughout many transitions.
Our Values
People matter to us.Trust is the foundation of a healthy partnership.Support needs to be personal.Growth is both the opportunity and outcome for our clients.
Successful organizations are those that invest in ensuring effective communications.
In this session, you’ll develop an awareness of how your personality style can be adapted and applied to a variety of work situations to aid in problem solving and conflict resolution.
Develop and use business writing principles such as the active voice, positive tone, and modern language. Practice using different letter formats and structures
In this half-day workshop, you will learn how to express your feelings honestly and real-life ways to be assertive
This workshop focuses on the skills needed to communicate clearly, improving verbal and non-verbal communication style, as well as enhancing interpersonal skills.
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