This Communication and Influencing Skills development course teaches you how to recognise and tap into people’s motivations, and build a strong connection with them, using real-life examples from your organisation.
DurationCommunication and Influencing Skills
Learn how to tap into people’s motivations and build strong connections to make projects and change a smooth process rather than an uphill struggle.
Encourage buy-in and greater commitment, get teams working more effectively, and understand how to influence key stakeholders and customers.
Course overview
Communication and engagement are at the heart of any successful project or change initiative.
This Communication and Influencing Skills development course teaches you how to recognise and tap into people’s motivations, and build a strong connection with them, using real-life examples from your organisation.
You’ll be ‘on the same wavelength’ instead of facing an uphill struggle to get cooperation.
What the course covers
Understanding how perceptions are formed
Working with different communication styles
Recognising and working with people’s motivational traits
Leveraging the power of words and language
Objectively weighing up multiple perspectives to reach win-win outcomes
Shifting comfortably across different levels within the organisation
Enabling you and your organisation to navigate change
with ease and confidence
Founder Ranjit Sidhu created ChangeQuest in 2005 to provide training and consultancy support to organisations facing the challenges of managing constant change. She is supported by a team of experts in change management, project management, programme management, coaching, neuro linguistic programming (NLP) and facilitation skills.
Ranjit helped develop the qualifications in Change Management Practitioner and Certified Local Change Agent and co-authored The Effective Change Managers Handbook and Change Management Body of Knowledge. She also wrote the handbook, Titanic Lessons in Project Leadership, to highlight lessons in effective communication and team building.
If you want to:
Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.
This course will express the importance of professional communication within a business environment.
Master the art of professional and friendly communication. Navigate difficult conversations, handle conflicts with finesse, and build trust among colleagues.
This course will provide important guidance, tools and techniques to help those looking to either start their career or make the necessary plans to enhance or change their existing career.
Developing a training programme to meet your specific requirements
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