This Communication and Influencing Skills development course teaches you how to recognise and tap into people’s motivations, and build a strong connection with them, using real-life examples from your organisation.
Communication and Influencing Skills
Learn how to tap into people’s motivations and build strong connections to make projects and change a smooth process rather than an uphill struggle.
Encourage buy-in and greater commitment, get teams working more effectively, and understand how to influence key stakeholders and customers.
Course overview
Communication and engagement are at the heart of any successful project or change initiative.
This Communication and Influencing Skills development course teaches you how to recognise and tap into people’s motivations, and build a strong connection with them, using real-life examples from your organisation.
You’ll be ‘on the same wavelength’ instead of facing an uphill struggle to get cooperation.
What the course covers
Understanding how perceptions are formed
Working with different communication styles
Recognising and working with people’s motivational traits
Leveraging the power of words and language
Objectively weighing up multiple perspectives to reach win-win outcomes
Shifting comfortably across different levels within the organisation
Enabling you and your organisation to navigate change
with ease and confidence
Founder Ranjit Sidhu created ChangeQuest in 2005 to provide training and consultancy support to organisations facing the challenges of managing constant change. She is supported by a team of experts in change management, project management, programme management, coaching, neuro linguistic programming (NLP) and facilitation skills.
Ranjit helped develop the qualifications in Change Management Practitioner and Certified Local Change Agent and co-authored The Effective Change Managers Handbook and Change Management Body of Knowledge. She also wrote the handbook, Titanic Lessons in Project Leadership, to highlight lessons in effective communication and team building.
If you want to:
For those looking to successfully develop their expertise in a specific area - with just a one hour weekly commitment - then these programmes are ideal.
This course is tailored for delegates who want to improve Relationship both internally and externally, those staff whose actions can have a significant impact on their Company’s Reputation.
, introducing new ways of working, and diffusing workplace conflicts; effective communication is one of the most powerful tools that you have.
Our Professional Boundaries training prioritises safeguarding both service recipients and professionals or volunteers providing care and support. Allegations of inappropriate behaviour by professionals or volunteers can have grave consequences for all parties involved.
No matter who you are or what you do, whether at work or in the community, you are likely to be involved in meetings.
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