ability to listen and respond to concerns raised about children and young people with SEND by parents/carers.
DurationDescription
To be able to communicate effectively to understand and be understood.
ability to understand and respond to the individual communication requirements of children and young people with SEND, and their parents/carers.
ability to listen and respond to concerns raised about children and young people with SEND by parents/carers.
ability to communicate effectively with children, young people and their families in an open and honest way without jargon.
ability to empathise with others and put yourself in the shoes of children and their families.
Sensitivity about what you say and how you say it.
ability to produce factual and evidence-based reports.
ability to manage difficult conversations.
ensuring effective communication with colleagues, including handover, so that families ideally tell their story only once.
The 'one-stop shop' for schools and organisations that provide services for children and young people.
Managing your organisation to sustain excellent provision is demanding and requires good quality, effective support and business services.
Dorset Council is committed to delivering high value, efficient services and support and acting on feedback from our customers. The current challenging financial context means that we all need to test value for money and ensure we are using our resources to best effect. It is important for all concerned that we get this right and that our services are a positive factor in supporting you.
We offer a comprehensive and integrated portfolio of support services. Our service providers are highly regarded by our customers and have a long history of establishing strong partnerships and relationships with you to ensure high quality day-to-day support leading to positive outcomes for children and young people.
This course aims for delegates to develop their knowledge in regard to the different forms of communication, potential barriers to communication, skills to effectively communicate to a range of stakeholders.
The purpose of the course is to enable first line managers and middle managers who want to improve how they get their message across to their team members and other internal stakeholders. The course looks at how to communicate effectively from a position of authority – to motivate your team and a...
This training course highlights the important aspects of customer relationships and provides delegates with the skills and knowledge to foster positive interactions with every customer they come into contact with.
High quality reports often form the basis of sound decision making within an organisation and being known as someone who can express information in a clear, unbiased way can do a lot for your reputation at work.
This course will benefit anyone in business who has to put together concise, complex and detailed reports
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