ability to listen and respond to concerns raised about children and young people with SEND by parents/carers.
DurationDescription
To be able to communicate effectively to understand and be understood.
ability to understand and respond to the individual communication requirements of children and young people with SEND, and their parents/carers.
ability to listen and respond to concerns raised about children and young people with SEND by parents/carers.
ability to communicate effectively with children, young people and their families in an open and honest way without jargon.
ability to empathise with others and put yourself in the shoes of children and their families.
Sensitivity about what you say and how you say it.
ability to produce factual and evidence-based reports.
ability to manage difficult conversations.
ensuring effective communication with colleagues, including handover, so that families ideally tell their story only once.
The 'one-stop shop' for schools and organisations that provide services for children and young people.
Managing your organisation to sustain excellent provision is demanding and requires good quality, effective support and business services.
Dorset Council is committed to delivering high value, efficient services and support and acting on feedback from our customers. The current challenging financial context means that we all need to test value for money and ensure we are using our resources to best effect. It is important for all concerned that we get this right and that our services are a positive factor in supporting you.
We offer a comprehensive and integrated portfolio of support services. Our service providers are highly regarded by our customers and have a long history of establishing strong partnerships and relationships with you to ensure high quality day-to-day support leading to positive outcomes for children and young people.
Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.
This course will express the importance of professional communication within a business environment.
Master the art of professional and friendly communication. Navigate difficult conversations, handle conflicts with finesse, and build trust among colleagues.
This course will provide important guidance, tools and techniques to help those looking to either start their career or make the necessary plans to enhance or change their existing career.
Developing a training programme to meet your specific requirements
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