Whether it’s writing an e-mail that will get read, making a difficult telephone call or getting your point across in a meeting or presentation, good communication skills are even more essential in today’s organisation, where time is money that none of us can afford to waste.
Communication in the workplace
Course summary
Whether it’s writing an e-mail that will get read, making a difficult telephone call or getting your point across in a meeting or presentation, good communication skills are even more essential in today’s organisation, where time is money that none of us can afford to waste.
This practical, London based, one-day communication skills course will help you communicate more efficiently and effectively in your workplace with your colleagues, senior management and clients.
Itec has been a leading provider of work-based learning programmes for 40 years.
As part of the ongoing strategy to place our people at the centre of the business and preserve the company as an independent organisation, Itec Training Solutions Holdings Limited became an employee-owned company in February 2019.
We are proud to be the first Welsh independent training provider to become employee-owned, with 100% of the business now owned by our employee-owners.
We are one of the largest and most vocationally diverse work-based learning providers. In Wales holding Welsh Government contracts to deliver Apprenticeships and Jobs Growth Wales Plus (JGW+) and a DWP contract, as a provider of Serco, to deliver Restart. In England we hold ESFA contracts to deliver Apprenticeships.
In 2014, we acquired The Centre for Strategy and Communication to support the strategic goal to diversify the business, offering commercial training to individuals and employers throughout the UK and worldwide.
In 2021 we merged our Company’s (Itec Training Solutions Limited and Centre for Strategy and Communication), this merger was to enable the business to align and strengthen our brand.
Every day we transform people’s lives by helping them believe in themselves, become more motivated, helping them find employment, progress their careers, acquire new qualifications and skills, or set up in business. We support high growth organisations to innovate and grow. Helping organisations in the private, public and charity sectors supporting priority and high growth sectors to achieve their outcomes.
Our ethos is simple. We help individuals start and progress their careers by matching their skills with those of local employers. We ensure our programmes are meaningful, effective, valued, and sustainable to both individuals and employers.
This one-day workshop concentrates on the intrinsic details that writers have to contend with and gives practical advice on making the job less difficult. Participants will also have the opportunity to discuss problems they face and share solutions with others.
Job change and career trancasition is almost inevitable result of today’s ever-changing organisational structures and relentless business dynamism. It can, of course, also be initiated by personal factors such as developing new aspirations or pre-determined career termination.
Master the tools and techniques you need to communicate effectively, confidently and professionally in the workplace, whether writing emails, speaking over the phone (including conference calls) or meeting others face-to-face.
The course aims to develop and improve your communication skills. It provides an understanding and an awareness of the principals of good communication. The course is designed to equip you with the skills to enhance your relationships with colleagues and customers by developing the essential skills
We are also proud of our future options for learners and our employers. With 95 per cent of our students remaining in employed status following the apprenticeship we truly do carve out careers available to anyone.
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