Communication

by Peppermint Learning Ltd Claim Listing

All managers need to develop and use a range of communication strategies to ensure that they get real engagement from their staff and can manage the expectations of their customers.

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Course Details

Communication

The right method at the right time

E-mail is often a favourite medium for communicating with staff and customers alike. As the least effective way of engaging people in what you are trying to achieve, is it any wonder that people find it a 'block' to getting things done?

All managers need to develop and use a range of communication strategies to ensure that they get real engagement from their staff and can manage the expectations of their customers.

Peppermint show managers how to determine when to communicate, which method to use, and how to employ a variety of different techniques to get real engagement.

  • Gloucester Branch

    8 Selkirk Street, Gloucester

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