All managers need to develop and use a range of communication strategies to ensure that they get real engagement from their staff and can manage the expectations of their customers.
DurationCommunication
The right method at the right time
E-mail is often a favourite medium for communicating with staff and customers alike. As the least effective way of engaging people in what you are trying to achieve, is it any wonder that people find it a 'block' to getting things done?
All managers need to develop and use a range of communication strategies to ensure that they get real engagement from their staff and can manage the expectations of their customers.
Peppermint show managers how to determine when to communicate, which method to use, and how to employ a variety of different techniques to get real engagement.
Are good managers born that way or do they learn how to achieve the right outcomes every time?
Have you ever wondered why some managers are just naturally good at the 'people management thing' whilst others seem to fail, no matter how hard they work or how dedicated they are?
Here at Peppermint we believe that good managers are developed through a cycle of measured feedback, training and experiential learning.
Our reason for being, is to enable organisations to achieve business results through effective people management. We will provide your people managers with the skills that they need to get the best from their teams every time..
We have an approach that has been proven to deliver results time and again over our years of experience. We know that there is no "quick fix" but we can deliver genuine, measurable success. Our programme will get your organisation running more smoothly and more effectively.
There are many benefits to taking on management training from Peppermnint Learning, certainly our feedback over the years has shown that to be the case.
This essential workshop offers the tools and techniques to improve your communication skills and help clarify what others are saying. You’ll master listening and questioning techniques to become an accomplished communicator helping to achieve your common goals on site.
This innovative course effectively blends theory with practical application, staying current with the latest industry trends. It is well suited to individuals who wish to extend, deepen,
This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
Even when not speaking, it is impossible not to communicate, therefore these courses are essential for anyone who needs to be an effective, influential communicator
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