In this interactive and engaging workshop, our facilitators will ensure participants gain a deeper understanding of the causes of communication breakdowns and interpersonal conflict.
DurationObjectives:
In this interactive and engaging workshop, our facilitators will ensure participants gain a deeper understanding of the causes of communication breakdowns and interpersonal conflict.
Demstrating various methods for conflict resolutions, including understanding preferred communication methods, personality bias and how to positively manage their own behaviour.
Learning Outcomes.
After participation, the participant should be more confident and capable of working with a broad range of other people. The participants will find communication and conflict more manageable and outcomes more rewarding.
Workshop Content:
Sending and receiving messages
Filters and barriers to communication
NLP and communication styles
Spheres of contact
Body Language (do’s and don’ts)
Causes of Conflicts
Conflict as an opportunity
Styles of conflict resolution
Self image & other factors effecting conflict resolution
Going for the ‘win-win’
A simple method for solving problems
The Training & Business Company is a Tasmanian owned Registered Training Organisation (60101). We provide training and assessment in a range of nationally accredited vocational training programs.
We deliver our services to a wide range of industry areas, including the unique needs of the Tasmanian Sport & Recreation sector.
Our services are aimed primarily at organisations that wish to allow their staff to complete training whilst still on the job. So our service involves coming to your place of work, and providing training and assessment in conjunction with daily work practices., which allows us to keep our rates highly competitive.
Our programs combine work with a structured training program, developing an employee’s skills and knowledge as well as providing them with a Nationally Recognised Qualification. Our qualifications may entitle the employer to State and/or Commonwealth government incentives and rebates to help offset or pay for the cost of training.
This Conflict Resolution Course by PD Training provides techniques for individuals in an organisation to resolve workplace conflict and to build a common understanding and framework for working through challenging situations.
Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.
Effective Conflict course is offered by Hanmac Pty Ltd. Short courses are great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skil...
Learn how to discover the causes of conflict, how your behaviour may impact others and learn strategies to deal with difficult people.
This conflict resolution training in Perth teaches you to handle difficult conversations more effectively and confidently with practical tools and a solid framework so you can reach a more positive outcome.
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