Communication For Effective Customer Relationships

by Chisholm Institute Claim Listing

This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace

$200

Contact the Institutes

Fill this form

Advertisement

Chisholm Institute Logo

img Duration

Please Enquire

Course Details

This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to:

• Understanding your own behaviour
• Understanding others behaviour
• Develop skills to help you relate to others more effectively
• The importance of active listening
• Understand why people behave and communicate differently
• Behavioural flexibility

  • Dandenong Branch

    121 Stud Rd, Dandenong, Melbourne
  • Frankston Branch

    Fletcher Road, Frankston, Melbourne

Check out more Customer Service courses in Australia

New Horizons Learning Centre Logo

Professional Telephone Skills

This workshop is designed specifically for those who are on the front line, those who are the main interface between the organisation and their clients or public. Those who have recently benefited include: Switchboard Operators, Secretaries, Administration Assistants, ‘Help Desk’ Operators, Rec...

by New Horizons Learning Centre [Claim Listing ]
Odyssey Training Logo

Customer Service (Exceeding Expectations)

Customers are now savvier than ever, with the ability to check up on anything you say or do with a flick of their smartphone. However, each customer also has a different definition of what ‘customer service’ means to them.

by Odyssey Training [Claim Listing ]
Trainers Direct Logo

Customer Service Training

Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.

by Trainers Direct [Claim Listing ]
Wesley Vocational Institute Logo

Customer Service

This customer service training program has been designed to meet high customer service and conflict resolution expectations desired by many organisations. It aims to provide the interpersonal skills and knowledge required to deal with customers, clients, fellow workers.

by Wesley Vocational Institute [Claim Listing ]
Leadership Management Australia Logo

Customer Service

Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.

by Leadership Management Australia [Claim Listing ]

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy