This practical and interactive course will help you identify your own communication styles and strengths. The workshop will help you develop your skills in communicating with empathy, flexibility, and confidence.
DurationCommunication in the Workplace
What will I learn?
Many workplace problems can be traced back to miscommunication. Great communication skills will help you to be an effective manager, team leader or team member, as well as helping you build good relationships with customers and clients.
This practical and interactive course will help you identify your own communication styles and strengths. The workshop will help you develop your skills in communicating with empathy, flexibility, and confidence.
You will learn how to:
Understand your personal preferred communication style and that of others
Adapt your style to communicate more effectively in different situations and with different people
Develop your listening and questioning skills
Increase the impact of the words you use
Appreciate the importance and impact of non-verbal communication
Select the most appropriate communication methods for a situation
Identify barriers to effective communication and how to overcome them
Entry Requirements
This course is for people who would like to build their confidence and ability to communicate skilfully in a professional context.
About UCS
The University of Portsmouth and Sparsholt College created ‘University Centre Sparsholt’ in December 2016 as the new name for the College’s Higher Education programmes, which are validated by the University of Portsmouth.
Sparsholt College has been offering Higher Education since the late 1970s and has worked with the University of Portsmouth, its validating university, since the early 1980s. Becoming a University Centre allowed the College to convey more clearly the quality and standards associated with these courses and differentiates them as university level programmes which was further consolidated by its achievement of a TEF Gold award in June 2018. University Centre Sparsholt has continued to flourish offering a range of undergraduate and postgraduate degree courses in Agriculture, Animal Science and Zoo Biology, Equestrian Science and Performance Management, Fisheries, Aquaculture and Marine Studies, Veterinary Nursing Science and Wildlife Ecology and Conservation. In 2022, UCS has introduced its first Higher Apprenticeship Standard, Countryside Ranger.
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